Verify an installation in the Enterprise Installer Portal (Fleet)

This is a printed page that might be out of date. To read the most up-to-date help content, visit https://device-help.verizonconnect.com.
    1. Sign in to the Installer Portal.
    2. Select Install Device.
      Installer_Portal_Install_Device.png
    3. Enter the Customer Name and select Search.
      Installer_Portal_Customer_Name.png
    4. Select Next.
    5. Enter the Vehicle ID and select Search.
      Installer_Portal_Vehicle_ID.png
    6. Select Next.

      • If the device was shipped pre-linked to a VIN, then enter the device ESN, IMEI or MAC ID provided and select Search.
      • Otherwise, enter unlinked then select Search to find the VIN or vehicle alias.

    7. Answer the questions when prompted.
      Installer_Portal_Questions.png
    8. Select Next.
    9. In the Device Menu:
      • Select the device type.
        • XBP-Xirgo, LMU-CalAmp, VT400, and EAT for Verizon Connect devices.
      • Enter the ESN or Serial number .
      • The device model auto-selects once the drop-down arrow is selected.
      • Select Next
        USE_ME.JPG

    10. Verify that the vehicle information is correct, then select Next.
      Installer_Portal_Verify_Vehicle_Info.png
    11. Answer the questions when prompted.
      Installer_Portal_Diagnostics_Questions.png
    12. Select Install Type from the drop-down menu.
    13. Select Next.
    14. Verify that the Installation Checklist is complete, then select Link Now.
      Installer_Portal_Verifiy_Checklist.png
    15. The Basic QA dashboard appears green to indicate that GPS location and ignition status test has been passed.
      Installer_Portal_QA_Dashboard.png

 

  • Use the Refresh Assessment link to retry any failed tests.

 

  1. Once you are certain that the device is correctly installed, Select Continue.
    Installer_Portal_QA_Test_Failure_Screen.png
  2. To test Sensor Input Status, select Next.
  3. To view Un-acceptable or Acceptable results, select Expand/Hide Details.
    Installer_Portal_QA_Summary.png
  4. To retry any failed tests, select Redo QA.
    Installer_Portal_Retry_QA.png
  5. To complete and finalise QA results, select Next.
    Installer_Portal_QA_Success.png
  6. Upload any notes and images in the summary screen, you can also run an Ad Hoc QA from this screen.
    Installer_Portal_QA_Notes.png

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