Reveal Hardware Installer | Set up and check in a Xirgo device
This is a printed page that might be out of date. To read the most up-to-date help content, visit https://device-help.verizonconnect.com.
This guide explains how to use the Reveal Hardware Installer app to set up a Xirgo vehicle tracker.
The engine must be OFF when you are installing the device.
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Log in to the Reveal Hardware Installer app using our Verizon Connect login details.
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Select the Installation Work Ticket.
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Enter or scan the device serial number.
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Select the installation line item and then tap Continue.
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On the Welcome screen, tap GET STARTED.
The Read the installation guide screen displays.
- Tap and access the installation guide for the type of installation.
- Install the Xirgo device in the vehicle as outlined in the relevant installation guide.
- Once you have installed the device in the vehicle, choose SKIP TO CONNECT VEHICLE.
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When the device is recognised, tap CONNECT.
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While waiting for the device to connect, enter the vehicle information.
Tap EDIT VEHICLE PROFILE.
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On the Vehicle identity screen, enter the vehicle information and choose Save.
Complete and accurate vehicle information allows Verizon Connect to provide better information about the vehicle.
Enter the following information:- Vehicle name (mandatory)
- License plate number (mandatory)
- VIN
- Year, Make, Model
- Fuel type
- Tank capacity
- Fuel efficiency (city)
- Fuel efficiency (highway)
- Current odometer reading
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When the vehicle is successfully connected, the vehicle appears on the map with a pop-up that says Vehicle Connected.
If the connection fails, refer to Troubleshooting: Why is my vehicle not reporting?
- Tap COMPLETE SETUP.
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Select the QA Test tab.
- If you have installed peripherals, next to the Select Installed Peripherals label, choose SELECT.
- On the Select Installed Peripherals menu, select the installed peripherals.
- Tap Save.
- On the Peripherals list, tap an item to start the QA test.
- Follow the on-screen instructions to complete the test.
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Run an ignition test to ensure that the tracker is installed correctly.
For further details on how to do this, see: Vehicle tracker QA testing. - If a test fails, check the installation, and choose Run test again.
- To complete the installation, choose Finalise Install.
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To check the device in, on the Device details screen, tap CHECK IN.