Installation guide: Equipment Asset Tracker - Battery (for Reveal)
Skill level: Intermediate
Installers must be able to remove dash panels and instrument clusters, and mount and secure devices safely.
This installation guide is for Verizon Connect customers. If you are a Verizon Connect installation partner, not a customer, refer instead to Technician guide: Equipment Asset Tracker - Battery (for Reveal).
This article includes:
The Equipment Asset Tracker - Battery (EAT-B) device is designed by Verizon Connect for tracking non-powered assets, such as generators, containers, pumps, and so on.
- Compact and discreet
- Easy to conceal
- Long battery life
- Replaceable battery
- Optimised internal antenna design for a strong signal
- IP67 rated protection against water and dust ingress
- Mounting holes (one on each corner) (1)
- Status LEDs for battery, network, and GPS (2)
- Status button that wakes the device, runs a status test and sends a report (3)
- Device label with its serial number (SN) and International Mobile Equipment Identity (IMEI) number (4)
Preparing for Installation
What’s in the box
- EAT-B Device
- 4 x self-drilling screws for metal: standard 5/16 inch (8mm) hex head, number 12 size, 1 inch long
- 4 x bolts: Serrated-flange 5/16 inch (8mm) hex head, 10-32 thread, 1¼ inch (32mm) long, .19-inch screw width
- 4 x locknuts 3/8 inch (9.5mm) head
- 4 x flat washers
Always get permission before you drill, and look to make sure you will not damage any adjacent equipment or OSHA required certified ROPS structures. Refer to the ROPS identification help article for more information about identifying ROPS structures.
Depending on where the device is to be mounted, you may use the provided screws or the bolts with lock nuts and washers to mount the device.
If using the screws or bolts, pre-drilling the holes may make the task easier.
Based on the application, zip ties or VHB tape may also be used to mount the device.
If you are unable to determine what parts makeup the manufacturer defined ROPS structure, reasonable efforts should always be made to mount devices in locations where the device can be secured using zip ties and VHB tape.
- Use at least two 1 inch (25mm) wide strips of VHB tape placed down the full length of the edges of the asset tracker's longest side. .
What You'll Need
The Reveal Spotlight app to confirm your device can be located on your Reveal Live Map.
You can download Spotlight from the App Store (for iOS devices) or Google Play (for Android devices).
Use your Verizon Connect credentials to log in to the app. If you do not have a login, contact your administrator.
- Cordless drill with metric and standard bits and sockets (for lock nut operation).
- Safety glasses or other eye protection
- Marker for marking where the holes will be drilled.
Installing the EAT-B Device
Step 1: Make note of the serial number (SN) located on the device.
You need this number later when confirming that the device has connected to Reveal. You can find the serial number on the label on the side of the device.
Step 2: Find a good location to mount the device.
The device should be mounted in a location with a clear view of the sky and where it does not interfere with the safe operation of the asset, or where it is exposed to road debris or high-pressure water spray that can damage the device.
Do not mount the device under the floor in an enclosed metal trailer or container as this can limit connectivity and data.
Do not mount the device facing down, underneath the asset, because ground reflections can impair the signal reception and reporting accuracy.
Possible locations include:
- Top of the trailer’s tongue
- Hitch rail
- Side rails
- Front bulkhead
Do not mount the device until you have activated and tested the device.
Step 3: Activate and test the device.
- Hold the device in the mounting location.
Press the status button firmly for 1-3 seconds to wake the device.*
- Avoid pressing the status button for too long because this can put the device in Bluetooth pairing mode. Bluetooth features are not currently supported in the device. If you put the device in Bluetooth pairing mode, wait about 30 seconds until the Bluetooth LED stops flashing and then press the status button for 1-3 seconds to restart the network check.
- Press the status button again to start the status check.
- Check the status LEDs. (See table below.)
*Note for earlier models
If your tracker's HW Rev is "A.11" or lower on the device label, you need to apply additional force to press the status button.
Instead of using only your finger, use a capped pen at an angle to press the bottom edge of the button for 1-3 seconds to wake the device.
|At this time, the device does not support customer accessible Bluetooth features. If the status button is pressed longer than 3 seconds, the device will bypass the network test and go into Bluetooth pairing mode. If Bluetooth pairing mode is turned on: 1. wait for the Bluetooth LED to go out and 2. Press the status button for a shorter duration (1-3 seconds) to restart the network check.
The device runs a status test for battery and network.
After releasing the status button, it can take up to 30 seconds for the LEDs to light up, and they stay on for about 5 seconds. To recheck status, press the status button again. Pressing the status button does not power off the device.
Step 4: Check that the device is reporting to Verizon Connect.
The asset should be listed in Reveal and Spotlight with the serial number as the asset name. You can search for the asset to confirm that it is successfully connected to Verizon Connect.
To check for the device in Spotlight:
- In Spotlight, go to the Map screen.
- In the Search field, enter the device serial number and tap Search.
If the asset is connected, the asset shows on the Map.
Assets are represented by square icons.
You can also search for the asset in Reveal.
- In Reveal, go to Admin > Asset List.
In the Search field, type the device serial number and press Enter.
If the asset is connected, it shows in the list.
Step 5: Mount the device
Once you have activated and tested the device, you can mount it to the asset.
- The less metal between the device and the sky, the stronger the signals for network and GPS. You don't want the device to be surrounded by metal. And by all means, never install the device inside a metal box.
- keep the device clear of moving parts or areas that will expose the device to road debris or high-pressure water spray.
- How you orient the device can affect how well it performs. Here are some preferred mounting options:
Mounting the device vertically on a vertical surface
When mounting the device vertically on a vertical surface, the preferred orientation is with the Verizon check mark right side up. This puts the status button at the bottom where it is less exposed to the elements.
Mounting the device horizontally on a vertical surface
When mounting the device horizontally on a vertical surface, the preferred orientation is with the device label (label not shown in the picture) facing down. This will help keep the label from getting worn by the elements.
Mounting the device on a horizontal surface
When mounting the device on a horizontal surface, have the Verizon check mark, that is, the front of the device, facing up. Mounting the device facing down is not preferred, as doing so can impact reporting accuracy.
To mount the device:
- Hold the device in the mounting position.
- Mark the positions of the four mounting holes.
- Drill holes in the positions you’ve just marked. (If using screws. pre-drilling holes is recommended).
Secure the device to the asset using the included screws or bolts.
Do not use rivets or countersink screws. Do not over-torque. Doing so can cause the plastic surrounding the mounting hole to crack.
Step 6: Rename the asset in Reveal
The asset is listed in Reveal with the serial number as the asset name. We recommend that you rename the asset so that it’s easier to identify on Live Map and in your reports.
To rename the asset:
- In Reveal, go to Admin > Asset List.
- In the Search field, type the device serial number and press Enter.
- Choose the Edit icon next to the asset.
- Enter a unique asset name and asset number.
- Choose SAVE CHANGES.
Verizon Connect shall have no liability whatsoever for any damages that arise from, or are connected with, your use of our services, including the GPS tracking hardware and dash cams, in a manner contrary to the(se) instructions or in violation of law and/or our agreement. Tracking hardware connected to the diagnostic port in any vehicle that has third-party devices also connected to the diagnostic port can cause interference or loss of functionality of the third-party device. These third-party devices include, but are not limited to, wheelchair lifts, lifesaving equipment, emergency lighting, and radar guns. If such a conflict exists, contact Verizon Connect support to have the tracking hardware configured to support the third-party device. Failure to do so relieves Verizon Connect of all liability for damages that arise from or are connected with your use of the devices. Installed devices may only be removed and transferred to another vehicle if the second vehicle has been tested for compatibility, as per the(se) instructions. Transfers between vehicles which do not follow the(se) instructions will void any and all warranties from Verizon Connect, and relieve Verizon Connect of all liability for damages that arise from or are connected with your use of the devices.