Installation guide: Equipment Asset Tracker - Battery (for Fleet)
Skill level: Intermediate
Installers must be able to remove dash panels and instrument clusters, and mount and secure devices safely.
This article provides instructions for customers and professional installation technicians to successfully complete the installation of Equipment Asset Tracker - Battery (EAT-B) asset trackers. It also covers how to link and verify that the asset tracker is reporting accurately.
Note
Fleet installations require the Serial Number to link and verify an EAT device.
In this article:
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What's in the box
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EAT mounting orientation tips
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The EAT-B device is designed by Verizon Connect to replace the CalAmp TTU-730. This device offers:
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A more compact design
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Longer battery life
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Optimized internal antenna design for improved signal reception
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Power button (eliminating the magnet removal process that the TTU-730 had)
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LED status indicators
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IP67 rated protection against water and dust ingress
Be aware the EAT and EAT-B look similar to one another. This installation guide deals with the EAT-B device which is battery powered only and does not have an integrated I/O power harness attached.
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4 x self-tapping screws for metal: standard 5/16-inch (8mm) hex head, number 12 size, 1 inch long
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4 x bolts: Serrated-flange 5/16-inch (8mm) hex head, 10-32 thread, 1¼ inch (32mm) long, .19-inch screw width
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4 x lock nuts 3/8-inch (9.5mm) head
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4 x flat washers
Warning
Always get permission before you drill, and look to make sure you will not damage any adjacent equipment or OSHA required certified ROPS structures. Refer to the ROPS identification help article for more information about identifying ROPS structures.
Depending on where the device is to be mounted, you may use the provided screws or the bolts with lock nuts and washers to mount the device. If using the screws or bolts, pre-drilling the holes may make the task easier. Based on the application, zip ties VHB tape may also be used to mount the device.
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If you are unable to determine what parts makeup the manufacturer defined ROPS structure reasonable efforts should always be made to mount devices in locations where the device can be secured using zip ties and VHB tape.
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Use at least two 1 inch (25 mm) wide strips of VHB tape placed down the full length of the edges of the asset tracker's longest side.Use at least two 1 inch (25 mm) wide strips of VHB tape placed down the full length of the edges of the asset tracker's longest side.
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A powerful cordless drill
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5/16-inch (8mm) socket driver
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3/8-inch (9.5mm) wrench
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Zip ties and all-weather VHB tape may also be used to mount the EAT.
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Two 4x1 inch strips of VHB tape.
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It's critical to thoroughly clean and dry the mounting surface before applying the VHB tape.
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The device will wake or run status tests for battery life and cell network and GPS signals when the status button is pressed.
Note
Pressing the status button will not power off the device.
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Hold the device in the mounting location.
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Press the status button firmly for 1-3 seconds to wake the device.
Note
Avoid pressing the status button longer than 3 seconds, this can put the device in Bluetooth pairing mode which is not supported at this time.
If you put the device in Bluetooth pairing mode, wait about 30 seconds until the Bluetooth LED stops flashing and then press the status button for 1-3 seconds to restart the status checks.
Caution
After releasing the status button, it can take up to 30 seconds for the LED's to light up, and they stay on for about 5 seconds.
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Icon |
Name |
Status |
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Battery |
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Network |
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GPS |
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Bluetooth |
The device does not support customer accessible Bluetooth features at this time. |
Note
Always look before you drill to ensure you will not damage any adjacent equipment or ROPS structures.
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Hold the device where you plan to mount it. Press the status button once to wake the device. Press the status button a second time to initiate the device status checks.
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A solid cell network LED light indicates a successful network connection.
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A slow blinking GPS LED indicates the device is searching for GPS signal, it does not indicate successful GPS signal lock.
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Secure the device to the asset using the included screws or bolts once you are satisfied with the mounting location. DO NOT over-torque the screws, doing so will break the mounting hole flanges.
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Pre-drilling the mounting holes may make the task easier.
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Refer to EAT mounting and orientation tips for examples of install locations on semi-trailers, flatbeds and lowboy trailers; and details of Verizon Connect's preferred mounting orientation guidance.
Caution
How you mount or orient the device can affect how well it performs.
Mounting the device beneath floorboards, inside enclosed metal trailers or inside containers can limit signal acquisition and data transmission. We do not recommend mounting the device facing down beneath an asset, because doing so can impair reporting accuracy.
Even though the EAT is IP67 rated, it is still recommended to keep it clear of high-pressure water spray. You should also avoid sources of high heat (+180°F / 82°C), moving parts and areas that will expose it to damage by debris.
When mounting the device vertically on a vertical surface, the preferred orientation is with the Verizon check mark right side up. This puts the status button at the bottom where it is less exposed to the elements.
When mounting the device horizontally on a vertical surface, the preferred orientation is with the device label (label not shown in the picture) facing down. This will help keep the label from getting worn by the elements.
Customers performing linking and verification through their Fleet portal will follow the process in the Installing or Replacing Hardware article. This information is also available by searching the help menu feature in your Fleet portal.
Verizon Connect professional installation partners will follow the linking and verification process in the Enterprise Installer Portal article. This method is also available to customers. Please get in touch your onboarding Implementation partner to have an account and access rights set up.
Customers and technicians may also verify installation by calling Verizon Connect's Fleet installation support at (877) 943-7306. You will need the serial number from the device label.
In accord with the terms and conditions of the Master Technology and Subscription Services Agreement between you and Verizon Connect, Verizon Connect shall not be responsible for any loss or damage whatsoever in connection with the self-installation of equipment, including without limitation, if equipment or services are not able to properly function, unless such damages have been caused by the negligent act or omission of Verizon Connect. Tracking hardware connected to the diagnostic port in vehicles that have third-party devices present can cause the third-party device or vehicle to lose functionality. These third-party devices include, but are not limited to, wheelchair lifts, idle control modules and PTOs. If such a conflict exists, contact Verizon Connect support to have the tracking hardware configured to support the third-party device. Failure to do so relieves Verizon Connect of all liability for damages that arise from or are connected with your use of the devices. Installed devices may only be removed and transferred to another vehicle if the second has been tested for compatibility, as per the(se) instructions. Transfers between vehicles which do not follow the(se) instructions will void any and all warranties from Verizon Connect, and relieve Verizon Connect of all liability for damages that arise from or are connected with your use of the devices.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
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Reorient or relocate the receiving antenna.
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Increase the separation between equipment and receiver.
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Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
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Consult the dealer or install technician for help.