Technician guide: Equipment Asset Tracker - Wired (for Reveal)

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Skill level: Advanced

Installers must have a working knowledge of vehicle electrical and starting systems, and know how to use relays, diodes, sensor inputs.

This guide describes how to install an Equipment Asset Tracker (EAT). it is intended for professional installers.

Installers already familiar with installing the EAT device may opt to use the Reveal Hardware Installer app, and follow the instructions there.

EAT_product_shot.png

In this guide:

EAT and EAT-B devices look similar. This guide is for EAT devices that have an integrated I/O power harness attached.

Step 1: Gather your tools

  • Cordless drill with metric and standard bits. For mounting hardware sizes, see Step 2.
  • Safety glasses or other eye protection
  • Marker for marking where holes will be drilled
  • If drilling a pass-through hole, a grommet and silicone to seal the grommet. (Use a polyurethane-based silicone instead of those with acid-based curing agents to avoid corroding metal surfaces).
  • Heat shrink ring terminals
  • Heat shrink butt connectors
  • Protective wire loom
  • Dielectric grease
  • Super 33 or better electrical tape
  • 16-18 gauge (1.5-0.75 mm2) wire to extend connections, if needed
  • Wire ties
  • The Reveal Hardware Installer app: download the app from either

Step 2: Check the box contents

What's in the box.jpg

  • EAT Device with attached 15 ft (4.5 m) harness
  • 4 x self-drilling screws for metal: standard 5/16-inch (8 mm) hex head, number 12 size, 1 inch (25 mm) long
    screws.png
  • 4 x bolts: Serrated-flange 5/16-inch (8 mm) hex head, 10-32 thread, 1 ¼ inch (32 mm) long, 0.19-inch (5 mm) screw width
    bolts.png
  • 4 x locknuts 3/8-inch (9.5 mm) head
    nuts.png
  • 4 x washers, flat type
    washers.png

Always get permission before you drill, and look to make sure you will not damage any adjacent equipment or ROPS structures. Refer to the ROPS identification help article for more information about identifying ROPS structures.

Depending on where the device is to be mounted, you may use the provided screws or the bolts with lock nuts and washers to mount the device. If using the screws or bolts, pre-drilling the holes may make the task easier. Based on the application, zip ties VHB tape may also be used to mount the device.

  • If you are unable to determine what parts make up the manufacturer-defined ROPS structure, reasonable efforts should always be made to mount devices in locations where the device can be secured using zip ties and VHB tape.
    • Use at least two 1-inch (25 mm) wide strips of VHB tape placed down the full length of the edges of the asset tracker's longest side.

Step 3: Identify the device parts

01 - EAT_labels.png

  • Mounting holes (one on each corner) (1)
  • Device label with serial number (SN) and International Mobile Equipment Identity (IMEI) number (2)
  • Status LEDs for battery, network, and GPS (3)
  • Status button that wakes the device, runs a status test, and sends a report (4)
  • 15 ft (4.5 m) harness (5)

The device's serial number (SN) and IMEI number are also on the box label.

Pressing the status button does not power off the device.

Step 4: Record the device serial number

Record the device's serial number (SN). You will need it later when confirming the device has connected to Reveal.

The device's serial number is on the device label (see Step 3 above).

If using the Reveal Hardware Installer app, the app will instruct you to scan the label. Both the device label and the box label are scannable.

Step 5: Activate and test the device

In the Reveal Hardware Installer app, as you go through the installation steps, you will be instructed to press the device's status button before mounting the device. This will activate and test the device.

  1. Hold the device in the mounting location.
  2. Press the status button firmly for 1-3 seconds to wake the device.*
    • Avoid pressing the status button for too long because this can put the device in Bluetooth pairing mode. Bluetooth features are not currently supported in the device. If you put the device in Bluetooth pairing mode, wait about 30 seconds until the Bluetooth LED stops flashing and then press the status button for 1-3 seconds to restart the network check.
  3. Press the status button again to start the status check.
  4. Check the status LEDs. (See table in Status LEDs section below.)

*Note for earlier models

If your tracker's HW Rev is "A.1.1" or lower on the device label, you need to apply additional force to press the status button.

06-EAT_HW_Rev.png

Instead of using only your finger, use a capped pen at an angle to press the bottom edge of the button for 1-3 seconds to wake the device.

EAT_with_capped_pen.png

If powering up the device for the first time, two presses may be needed. The first press to wake the device, and the second press to start the network status check.

Status LEDs
EAT_status_LEDs.png

The device runs a status test for Battery, Network, and GPS whenever the status button is pressed. Status test results are displayed on the status LEDs as described below. The LEDs stay lit only for a brief duration. However, the test can be repeated by pressing the status button again, which is useful for determining the best place on the asset to mount the device.

Icon Name Status
Battery_LED.png Battery
  • 1 flash = 10 - 25% full
  • 2 flashes = 25 - 50% full
  • 3 flashes = 50 - 75% full
  • 4 flashes = 75 - 100% full
Network_LED.png Network
  • Slow flash: device is seeking network
  • Solid: network connection acquired
GPS__LED.png GPS
  • Slow flash: device is seeking GPS. It does not indicate fail/success status. Check Live Map in Spotlight app or Reveal to confirm location reporting.
BlueTooth__LED.png Bluetooth
  • The device does not support customer accessible Bluetooth features at this time. If the status button is pressed longer than 3 seconds, the device will bypass the network test and go into Bluetooth pairing mode. If Bluetooth pairing mode is turned on:
    1. wait for the Bluetooth LED to go out, and
    2. Press the status button for a shorter duration (1-3 seconds) to restart the network check.

Step 6: Find a good location to mount the device

Installation requiring the use of a ladder is not advised. However, if working at height, it is your responsibility to ensure use of safety equipment and proper safety procedures are followed.

Where the device is mounted depends partly on the type of asset.

Network and GPS connections are required at the mounting location.

  1. Hold the device where you intend to mount it.
  2. Test for Network and GPS by pressing the device's status button and reading the LED status lights.
  3. If the LEDs do not indicate successful connection to the network, and a GPS location fix; choose another location and test again until network connection and GPS fix are successful.
  • Make sure the asset itself is not located where the network or GPS signals may be diminished during installation, for example, under a metal shed.
  • Keep the device clear of moving parts or areas that will expose the device to road debris or high-pressure water spray. Also, do not mount the device next to any heat-generating machinery.
  • We do not recommend mounting the device facing down, underneath the asset, because ground reflections can impair reporting accuracy.

Possible locations include:

  • Top of the trailer’s tongue
  • Hitch rail
  • Side rails
  • Front bulkhead

The device is mounted in a later step.

Step 7: Configure the device

If the EAT device is installed using a 2-wire connection, set it to a 2-wire configuration as follows:

  1. Get the device Serial Number (see Step 4: Record the device serial number).
  2. Contact the Technician Support Line and supply the device Serial Number.
  3. Request that the device be set to a 2-wire configuration.
    At this time, an EAT device 2-wire or 3-wire configuration setting can only be set through Technician Support.

Using the Reveal Hardware Installer app

Reveal_Install_logo.png

Using the Reveal Hardware Installer App, prior to mounting the device on the asset, you will:

  1. Select the work order and then scan the device barcode or enter the device ESN.
    Scan_the_device.png
  2. Select Multi PWRD Asset Devices from the list. (Note that the selection applies to all asset trackers, for powered or non-powered assets.)
    Select_Serivce_Type.png
  3. Test the device for network connectivity and GPS location fix. (See Step 5: Activate and test the device and section Status LEDs). Activation_and_testing.png
  4. Select the wiring method (2-wire or 3-wire). (See Wiring the device.) Wiring_the_EAT.png
  5. Enter the asset information. EAT_Asset_Details.png
  6. Wire and mount the device to the asset (see Step 9: Mount the device). After wiring and before mounting, press the status button again to confirm the Network and GPS LEDs light up when the device is wired. Mount_the_EAT_device.png
  7. Complete device setup and activation. EAT_Setup_Complete.png

At this time, the EAT device's configuration (2-wire or 3-wire) can only be set through Technician Support.

Wiring the device

Step 8: Connect the device to a power source

In this step:

Connections overview

The EAT device is powered by the asset you are installing the device into. You can connect to the asset’s power source using a 2-wire or 3-wire connection. The Reveal Hardware Installer app will ask you to select one or the other.

  • The 2-wire method is typically used on trailers.
  • The 3-wire method, where the third wire is connected to ignition, is typically used on heavy equipment (yellow iron) assets such as backhoes and bulldozers.
  • Wiring best practices

Device harness wiring layout

The EAT device has a molded 15.4 ft (4.7 m) long power and I/O harness terminating with these colour-coded wires with bare leads:

Wire Colour Function Wire Gauge
[AWG (mm2)]
Red Battery+ power lead w/ 3-amp fuse holder 22 (0.34)
White Ignition power lead w/ 3-amp fuse holder 26 (0.14)
Black Ground 22 (0.34)
Violet Digital input 1 [+] trigger wire 26 (0.14)
Violet/black striped Digital input 1 [-] reference wire 26 (0.14)
Blue Digital input 1 [-] reference wire 26 (0.14)
Blue/black striped Digital input 2 [-] reference wire 26 (0.14)
Brown Digital output 1 [+] output 26 (0.14)
Green Digital output 1 [-] output 26 (0.14)
Gray 1-wire input/output (currently not used) 26 (0.14)
  • 1-wire I/O wire is not available at this time but is planned for a later phase.
  • The ground wire is actually three ground wires joined together at the exposed end, giving the appearance of being a single wire.

Fuses

The device harness includes two weather-proof fuse holders, each holding a 3A mini-blade replaceable fuse. Therefore, there is no need to splice in any fuses during installation. Replacement fuses, if needed, can be purchased from any auto-parts store. The fuses are located on the device’s red VDC power wire and white ignition wire.

EAT_Fuse_Holders.png

Connecting to the power source using the 2-wire method

  1. Connect the device’s red wire to the asset’s +12/24V constant power source.
  2. Use a ring terminal to connect the device’s Black Ground wire to the asset’s negative battery terminal or use a self-tapping screw and a ring terminal to connect the device’s black ground wire to a chassis ground.
  3. Coil up and zip tie any extra length of the device harness.
    Don't cut the harness to shorten it unless the customer requests this. Shortening the harness limits the device’s usability if transferred to another asset in future, and it makes wiring errors more likely.

2-Wire installation for nose-mounted semi-trailers using a 7-way connector

  1. Remove the 7-pin connector’s mounting plate.

  2. Mount the unit to the trailer using the provided mounting hardware.

  3. Use an existing pass-through hole or, if one is not available to use, drill a new pass-through hole into the trailer skin. If it’s a new hole, pull the harness through a grommet.

  4. Push the harness end down the interior side of the trailer wall toward the 7-way connector.

    • If it will be necessary for the harness to pass through, clip off the preinstalled fused links from the device harness.

    • Make a drip loop in the harness to prevent condensation from running towards electrical connections.

    • If a grommet is used, insert it into the pass-through hole. Apply a bead of silicone around the grommet to seal the pass-through.

  5. Pull the wiring harness through at the 7-pin connector.

  6. Reattach the fused links using heat shrink butt connectors, and verify a 3-5-amp fuse is present.

  7. Separate the black and red wires from the harness.

    • Tape any unused harness wires to the harness sheath (do not cut to custom length).

  8. Connect the device’s black ground wire to the trailer’s white wire/top pin on the 7-way trailer stud using a heat shrink ring terminal or poke-and-wrap method.

  9. Connect the device’s red VDC power wire to the trailer’s blue "aux" wire/centre pin on the 7-way trailer wire stud using a heat shrink ring terminal or the poke-and-wrap method.

    Do not connect the red power wire to the marker or running lights unless it is specifically requested by Verizon Connect.


7-pin connector diagram for semi-trailers

This semi-trailer 7-pin connector diagram shows typical wiring colors and pin layout.

Wire colours.png

The EAT's red wire must be connected to battery positive power via the semi trailer's AUX/ABS circuit which is colour coded blue by the J560 spec and corresponds to pin #7 in the centre when facing the 7-pin connector.

  1. Coat both newly installed ring terminal connections with dielectric grease or terminal protecting anti corrosion spray as necessary, and use a wire loom to protect any remaining exposed wiring portions not protected by the device’s wire harness jacket.

  2. Remount the 7-pin cover plate.
    Refer to the typical wiring colours and pin layout above.
    Connect the device’s red power wire to the trailer’s blue auxiliary wire.
    Connect the device’s black ground wire to the trailer’s white ground wire.

    Do not connect the red power wire to the marker or running lights unless it is specifically requested by Verizon Connect.

Connecting to the power source using the 3-wire method

  1. Connect the device’s Red VDC power wire to the asset’s +12/24 VDC constant battery power source. If installing on a semi-trailer, use the AUX/ABS wire (located on the 7-pin) for power.
  2. Connect the device’s Black Ground wire to the asset's negative battery terminal. If that is not practical, connect instead to a chassis ground on the asset by using a ring terminal and self-tapping screw or factory bolt.
  3. Connect the device’s white Ignition wire to the asset’s +12/24 VDC ignition/switched power. The asset’s ignition source will vary depending on the type of asset; it could be located at the asset’s ignition switch or at the asset’s fuse box.
  4. Coil up and zip tie any extra length of the device harness.
    Don't cut the harness to shorten it unless the customer requests this. Shortening the harness limits the device’s usability if transferred to another asset in future, and it makes wiring errors more likely.

3-Wire Installation for refrigeration (reefer) trailers

Most trailers require 2-wire installation but refrigeration (reefer) trailers usually require 3-wire installation. In addition to the primary three wires, a digital input wire should be used to enable monitoring of the reefer’s engine hours via the reefer’s ignition circuit.

Connecting to digital input/output sensors

After installing the primary device wiring, you can proceed to connect the I/O wiring for sensors, if called for in the work order. Sensor functions such as PTO, boom, rear door, or lights are an optional part of the installation. If the installation does not include I/O wiring, disregard this section, and proceed to completing the installation as instructed in the Reveal Hardware Installer app.

The EAT device has these I/O options:

  • Two digital inputs. These inputs can switch between either positive or negative polarity, so no relays are required. Each input has two wire leads, one for high (positive) and one for low (negative). When each input is used, both wires must be connected.
  • One digital output. Digital output provides a negative 200 mA output. Digital output is typically used to energize a relay coil, or functions such as buzzer or LED.
  • One-Wire input and output (one wire for both). One-Wire I/O is not yet supported by this device; therefore, the device’s grey One-Wire lead is not used at this time, but is planned for a later phase of the product.

Mounting the device

Step 9: Mount the device

Installations that require the use of a ladder are not advised. However, if working at height, it is your responsibility to ensure proper safety procedures are followed.

Before drilling, always check to ensure you will not damage any adjacent equipment or ROPS structures.

  1. Ensure the asset is in a location that has a good GPS and network signal. Avoid locations that are likely to have poor signals (for example, inside buildings or beneath metal sheds).
  2. Move the device to where you plan to mount it, and activate and test it as follows.
    1. Press the status button once to wake the device.
    2. Press the status button a second time to initiate the device status checks.

      A solid cell network LED light indicates a successful network connection.
      A slow blinking GPS LED indicates the device is searching for a GPS signal (it does not indicate successful GPS signal lock).
  3. Holding the device firmly in the location where it will be mounted, carefully mark the positions of the four mounting holes.
  4. When satisfied with the mounting location, drill the mounting holes.
    Pre-drilling mounting holes makes it easier to insert mounting screws.
  5. Secure the device to the asset using the included screws or bolts.
    Don't use rivets or countersunk screws to secure the device. Don't over-torque the screws or bolts. (This could crack or break the plastic around the mounting holes.)

Additional EAT mounting tips

Refer to EAT mounting and orientation tips for examples of install locations on semi-trailers, flatbeds and lowboy trailers; and details of Verizon Connect's preferred mounting orientation guidance.

How you mount or orient the device can affect how well it performs.

Mounting the device beneath floorboards, inside enclosed metal trailers or inside containers can limit signal acquisition and data transmission. We do not recommend mounting the device facing down beneath an asset, because doing so can impair reporting accuracy.

Even though the EAT is IP67 rated, it is still recommended to keep it clear of high-pressure water spray. You should also avoid sources of high heat (+180°F / 82°C), moving parts and areas that will expose it to damage by debris.


Mounting the device vertically on a vertical surface

vertical_vertical_preferred.png

When mounting the device vertically on a vertical surface, the preferred orientation is with the Verizon check mark right side up. This puts the status button at the bottom where it is less exposed to the elements.

Mounting the device horizontally on a vertical surface

vertical_horizontal_preferred.png

When mounting the device horizontally on a vertical surface, the preferred orientation is with the device label (label not shown in the picture) facing down. This will help keep the label from getting worn by the elements.

Mounting the device on a horizontal surface

horizontal_horizontal_preferred.png

When mounting the device on a horizontal surface, have the Verizon check mark, that is, the front of the device, facing up. Mounting the device facing down is not preferred, as doing so can impact reporting accuracy.

Disclaimer

Verizon Connect shall have no liability whatsoever for any damages that arise from, or are connected with, your use of our services, including the GPS tracking hardware and dash cams, in a manner contrary to the(se) instructions or in violation of law and/or our agreement. Tracking hardware connected to the diagnostic port in any vehicle that has third-party devices also connected to the diagnostic port can cause interference or loss of functionality of the third-party device. These third-party devices include, but are not limited to, wheelchair lifts, lifesaving equipment, emergency lighting, and radar guns. If such a conflict exists, contact Verizon Connect support to have the tracking hardware configured to support the third-party device. Failure to do so relieves Verizon Connect of all liability for damages that arise from or are connected with your use of the devices. Installed devices may only be removed and transferred to another vehicle if the second vehicle has been tested for compatibility, as per the(se) instructions. Transfers between vehicles which do not follow the(se) instructions will void any and all warranties from Verizon Connect, and relieve Verizon Connect of all liability for damages that arise from or are connected with your use of the devices.


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