Fleet Installer Portal guide: Install Vendor Account
This guide describes how to create and update an Install Vendor account using the Fleet Installer Portal.
In this guide:
To create a new Install Vendor account
To add more customers to an existing Install Vendor account
To reset the password on an existing Install Vendor account
To reactivate an existing Install Vendor account
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Log in to the Fleet Installer Portal at http://wanaka.telogis.com/install.
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Select Administration > User Management.
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Click Create New.
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Enter a login name that has the format firstname.lastname.
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Enter the user's first name, last name and email address.
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Enter a parent user using the name of the company that the installer works for.
If the company name is unavailable:
Create a new user with no email address and no role, for the parent company.
Enter the parent user as Installers Installers.
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Under Organizational Visibility, enter the Fleet customer(s) the installer will view and access.
It's important to add the correct parent company and/or child companies here.
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Deselect Override options from user <parent> and Can Authenticate with a Password.
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Enter a password.
The default password is !Install1234 (see example email below).
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Set the user role to be VZC.Wanaka.External.Installer.
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Click Save at the bottom of the screen.
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Log in to the Fleet Installer Portal at http://wanaka.telogis.com/install.
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Select Administration > User Management.
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Search for the user either by email or login name.
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Select the user name.
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Edit the Organizational Visibility section.
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Add the required company or companies.
Ensure you add the correct company or companies. This is important for security reasons.
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Log in to the Fleet Installer Portal at http://wanaka.telogis.com/install.
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Select Administration > User Management.
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Search for the user either by email or login name.
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Select the user name.
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Confirm the account is Active via the Access Level column at the far right of the screen.
The following image shows an Active account.
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Edit the user password.
The default password is !Install1234 (see example email below).
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Log into the Installer Portal: http://wanaka.telogis.com/install.
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Select Administration > User Management.
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Search for the user either by email or login name.
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Select the user name.
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Click Reactivate.
A non-active Install Vendor account has three possible statuses: Inactive, Locked or Disabled.
Inactive: The user hasn't logged in for 45 days or more, and the account has automatically expired.
Locked: The user has tried to log in unsuccessfully too many times (for example, by entering the wrong password).
Disabled: The user's account has been intentionally disabled.
Your access to the Fleet Installer Portal has been updated.
Username:
Password: !Install1234
Fleet Installer Portal link: http://wanaka.telogis.com/install
Your account login will expire after 45 days of inactivity and need to be reset.
To change your password:
1. Log in to https://wanaka.telogis.com/install.
2. Hover over your name at the top right corner.
3. Choose Account Settings.
4. Change your password.
5. Click Request.