Install and set up the Vehicle Data Device in Spotlight
This guide explains how to use the Verizon Connect Spotlight app to install and set up the Vehicle Data Device.
When you use Spotlight to install a device, the app:
- Guides you through the installation and set-up of the device
- Assigns the device to the vehicle
- Allows you to enter vehicle information
- Connects the device to Verizon Connect
- Provides help when you need it.
The engine must be OFF when installing the Vehicle Data Device.
If you are replacing an existing vehicle tracker with a Vehicle Data Device, read our Replace an existing vehicle tracker with a Vehicle Data Device
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Download the Spotlight by Verizon Connect app.
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Log into the app with your Verizon Connect credentials.
If you do not have a login, contact your administrator.
This article explains how to set up a Vehicle Data Device (VDD) using the Reveal Hardware Installer app.
The workflow supports VDD installation with Y-cable and direct plug in.
For other vehicle trackers, read the Vehicle tracker workflow.
Warning
If you are installing a Vehicle Data Device in an emergency vehicle, ensure that you read the note in Step 3.
Step 2: Identify the device
- Enter or scan the device serial number.
- Select the installation line item.
- Tap Next.
Step 3: Check compatibility
- Scan the VIN or enter the year, make and model of the vehicle.
- If you cannot find your make and model in the list, enter the following:
- Year: The year the vehicle was manufactured.
- Make: Select 'Other'.
- Model: 'Other'.
- For emergency vehicles: Do not scan or enter the VIN manually, instead enter the following information:
- Year: The year the vehicle was manufactured.
- Make: Select 'Emergency vehicle'.
- Model: Select one of the following: 'Police Vehicle', 'Ambulance', 'Fire Engine', or 'Other'.
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Select the confirmation checkbox and tap CONFIRM.
In some older vehicles, the Vehicle Data Device only operates in GPS mode. This means that some features, such as getting odometer readings and diagnostic troubling shooting codes from the vehicle are unavailable. You are still able to track the vehicle and receive harsh driving alerts.
Step 4: Choose installation method
- On the Welcome screen, choose GET STARTED.
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On the How do you want to install your device? screen, choose one of the following:
- VDD with no cable (to install the device without using a cable)
- VDD with Y-cable - to hide the device and keep the OBD-II port free
Step 5: Prepare to test installation
- Confirm that the tracker is in it final installed state.
- Select the checkboxes to confirm.
- Tap Test installation.
Step 6: Verify network and GPS
- On the Test and network and GPS screen, Reveal Hardware Installer will try to connect to Verizon Connect and then acquire a GPS fix.
If a GPS fix isn't found within 3 minutes, troubleshooting options will appear. You can also choose to continue the installation; the GPS should connect once the vehicle starts moving.
- Choose Confirm location.
Step 7: Enter vehicle data
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On the Vehicle identity screen, enter the vehicle information and choose Save.
Complete and accurate vehicle information allows Verizon Connect to provide better information about your vehicle.
- Enter the following information:
- Vehicle name (mandatory)
- License plate number (mandatory)
- Vehicle number
- VIN
- Year, Make, Model
- Fuel type
- Tank capacity
- Fuel efficiency (city)
- Fuel efficiency (highway)
- Current odometer reading
- Tap Next.
Step 8: Confirm installation
- On the Device installed screen, choose Next.
Verizon Connect shall have no liability whatsoever for any damages that arise from, or are connected with, your use of our services, including the GPS tracking hardware and dashcams, in a manner contrary to the(se) instructions or in violation of law and/or our agreement. Tracking hardware connected to the diagnostic port in any vehicle that has third-party devices also connected to the diagnostic port can cause interference or loss of functionality of the third-party device. These third-party devices include, but are not limited to, wheelchair lifts, lifesaving equipment, emergency lighting, and radar guns. If such a conflict exists, contact Verizon Connect support to have the tracking hardware configured to support the third-party device. Failure to do so relieves Verizon Connect of all liability for damages that arise from or are connected with your use of the devices. Installed devices may only be removed and transferred to another vehicle if the second vehicle has been tested for compatibility, as per the(se) instructions. Transfers between vehicles which do not follow the(se) instructions will void any and all warranties from Verizon Connect, and relieve Verizon Connect of all liability for damages that arise from or are connected with your use of the devices.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or install technician for help.