Installation guide: Driver-Facing AI Dashcam

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This guide describes how to install the Driver-Facing AI Dashcam. Download the Integrated Video app and follow the installation instructions.

Before you begin

Install the camera

Complete the installation

Before you begin

Make sure that:

To install the camera, you must use the Integrated Video app or Reveal Hardware Installer app (for Verizon Connect Installation Partners only).

Download the Integrated Video app:

Download the Reveal Hardware Installer app:

Not sure what app to use?
Log in to the app with your Verizon Connect credentials.

If you do not have login credentials, contact your administrator.
Go to the installation steps:
- In the Integrated Video app’s Settings, tap Add new camera.
- In the Reveal Hardware Installer app, follow the check-in steps.

The driver-facing camera has a unique serial number and barcode that can be found on the camera and on the box.

Hold the camera so that the barcode appears in the app’s viewfinder. The app automatically identifies the serial number and loads the next step. To use a flashlight tap Turn on.
- If the serial number is not automatically identified, tap Manual input to enter the serial number using the keypad and then tap Next.

The camera must be assigned to a vehicle so that when the camera detects a harsh driving incident, it can be associated with a particular vehicle.

Find the vehicle you want to assign the camera to by scrolling down the list or searching by vehicle name, vehicle identification number (VIN), vehicle registration number (REG), or electronic serial number (ESN).
In the app, tap Next.

Keep the road-facing camera mounted to the windshield.
Unscrew and unclip the right-hand side panel.
- The two captive screws will remain connected to the panel.
In the app, tap Next.

Turn on the ignition.
Wait up to 5 minutes for the vehicle’s road-facing camera to boot up. The red, blue, and green lights will flash in sequence.
You will hear an audio prompt which indicates your camera is plugged in correctly and receiving power. If the blue and green lights are not solid after 5 minutes, troubleshoot the camera indicator lights.

In some vehicles, the camera may boot up before the ignition is turned on.
In the app, tap Next.

Sit in the driver’s seat.
Pull down both sun visors.
In step 4 of the app, you will see a preview image. Get your head and passenger headrest in the top half of the preview.
If the preview is obstructed, reposition the mounting bracket.
To adjust the driver-facing camera angle, rotate the mounting lens up and down.
In the app, tap Next.

Find the drawstring bag which was supplied with the Road-Facing AI Dashcam. The bag should be located in the vehicle, somewhere within the driver’s reach. It may be in the vehicle's cup holder or driver-side door panel.
Keep the following items in the drawstring bag, somewhere within the driver’s reach:
- Privacy covers
- Quick guide for drivers.
Make sure there’s a privacy sticker on the driver’s door window. Scan the QR code to read a drivers guide to dashcams and Integrated Video.
In the app, tap Next.

Before completing the installation, check a final preview of both cameras and adjust the camera angles if required. An accurate angle allows each camera to operate correctly.
When previewing the road-facing camera, make sure that the vehicle is parked on a flat surface with at least 25 yards of clear space ahead. This allows for accurate calibration and estimation of the horizon.
In the app, tap Next.

If you are installing a device or camera in another vehicle, tap Add another device on the Congratulations screen. If not, tap Finish.

Make sure a company representative has access to any spare parts and tools, so the camera can be adjusted in future.
Keep the placeholder part you removed from the camera.