Vehicle Data Device

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This article explains how to set up a Vehicle Data Device (VDD) using the Reveal Hardware Installer app.

The workflow supports VDD installation with Y-cable, extension cable, and direct plug in.

For other vehicle trackers, read the Vehicle tracker workflow.

Warning

If you are installing a VDD in an emergency vehicle, ensure that you read the note in step 5.

  1. Select the Installation Work Ticket.

  2. Scan or enter the IMEI for the VDD.

    RHI_Scan.png
  3. Tap Search.

    RHI_Tap_Search.png
  4. Select the Installation - Single or Multiple Devices line item.

    RHI_Single_or_Multipe_Devices.png
  5. Enter the VIN or YMM (Year/Make/Model) information.

    Caution

    If you are installing the device in an Emergency Vehicle, do not enter the VIN manually, instead enter the following information:

    - Year: The year that the vehicle was manufactured.

    - Make: Select 'Emergency Vehicle'.

    - Model: Select one of the following: 'Police Vehicle', 'Ambulance', 'Fire Engine' or 'Other'.

    RHI_VIN_Information.png
  6. Confirm the vehicle details.

    RHI_Confirm_Vehicle_Details.png
  7. Tap Get Started.

    RHI_Tap_Get_Started.png
  8. Choose the installation method.

    RHI_Select_VDD_and_Y-Cable.png
  9. Select Skip to Connect Vehicle.

    RHI_Skip_to_Connect_Vehicle.png
  10. Once the Y-Cable and VDD are connected, select Connect on the Device Setup screen.

    RHI_Device_Setup.png
  11. Select Edit Vehicle Profile to enter additional vehicle information while the device locks on.

    RHI_Edit_Profile.png
  12. Once all information including mileage has been entered, select Save.

    RHI_Vehicle_Profile.png
  13. Once you receive the Vehicle Connected confirmation, select Complete Setup.

    RHI_Complete_Setup.png
  14. You will be brought back to the Vehicle Details screen, at which point you can Complete Check In.

    RHI_VDD_Confirm_Check_In.png

For more details, read Installation guide: Vehicle Data Device with Y-cable.

Next: Vehicle Data Device light-duty emergency vehicle workflow.


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