Replace, remove, or swap a Driver-Facing AI Dashcam in a Dual or Road-Facing AI Dashcam
This guide describes how to remove the Driver-Facing camera from a Dual-Facing or Road-Facing AI Dashcam.
In this article
You will need:
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The T6 star-headed screwdriver which was supplied with the camera
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A replacement part for the driver-facing camera. This is either:
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a new driver-facing camera, or
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a plastic placeholder part (i.e., a ‘blank’).
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To order more supplies, contact Support.
Contact Support to unassign the camera. You will need to tell us:
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The name of the vehicle (as it appears in Reveal) with the camera you want to unassign.
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The name of the vehicle you want to assign the camera with.
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The camera serial number (on the back of the camera).
Log in and unassign the driver-facing camera from the vehicle . To reassign the camera in the portal, enter the serial number ending in -2.
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Unscrew the right-hand side panel. The two captive screws will remain connected to the panel.
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Unclip the panel by pulling firmly on the tab.
Replace the driver-facing camera to avoid exposing the dashcam to dust and dirt that might interfere with the road-facing camera’s operation. You can replace the camera with either:
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a new camera - follow the installation instructions and go to Step 4.
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a plastic placeholder part (i.e., a ‘blank’) - go to Step 4.
To replace the camera, you just removed or to install it in another vehicle, follow the installation instructions.