Technician guide: Road-facing camera (model 2) on Fleet

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Once you have connected all the wires as shown in the quick guide for drivers, use the Enterprise Fleet Installer portal to follow each step of the road-facing camera (model 2) installation process. More detailed instructions are included below.

Before you begin

Install the camera

Complete the installation

Before you begin

Log in to Enterprise Fleet Installer

Log in to the Enterprise Fleet Installer portal using your Verizon Connect credentials.

Check what's in the box

  • Camera (x1)
  • Cable (A) (x1)
  • Wiring harness (B) (x1)
  • One of the following:
    • 3-wire connector cable (E) (x1)
    • OBD-II connector cable (C) (x1)
    • OBD-II passthrough cable (x1)
  • Power adaptor (x1)
  • SD card (already inserted in camera unless extra capacity SD card ordered) (x1)
  • SIM card (x1)
  • 3M VHB adhesive pads (x2)
  • Cable ties (x5)
  • Cable tie mounts (x5)
  • Alcohol wipes (x2)
  • Security cover (x1)
  • Key (x1)

Get your vehicle ready

Make sure that:

  • The vehicle has a tracker installed.
  • The vehicle is in an area with good network coverage.
  • The vehicle is parked on a flat surface. 
  • You turn off your ignition.
  • The windshield temperature is not too hot or cold, recommended between 50°F to 80°F (10-27°C). To regulate the temperature, park indoors, park in the shade or use your vehicle’s air conditioning system.

Do not stick the camera to the windshield until later.

Install the camera

Identify the camera

Type the serial number found on the camera itself and on the box that the camera came in.

Connect the camera cables

  1. Use the key to unlock, press the release button on the security cover, and remove the camera’s security cover.
    connect-the-camera-cables-1.jpg
  2. Connect cable A to the camera.
    connect-the-camera-cables-2.jpg
  3. If you ordered an extra storage SD card, place the card into the SD slot.
  4. Replace the security cover and leave the key in the lock.
    connect-the-camera-cables-4.jpg
  5. Connect cable A to the DC power adaptor.
    connect-the-camera-cables-5.jpg
  6. Connect the wiring harness (B) to the DC power adaptor.
    connect-the-camera-cables-6.jpg
  7. Connect the wiring harness (B) to the connector cable (C or E) or the OBD-II passthrough depending on your vehicle type.
    revised_24v_cabling_A.png

 

Connect to a power source

revised_24v_cabling_B.png

The camera needs to be connected to a power source using the correct connector.

There are a few ways to do this, depending on your vehicle type.

Connect using the 3-wire connector (cable E)

3-wire_connector_cable.png

This installation method is only recommended for advanced installers with experience of undertaking electrical wiring work.

  1. If you are adding a 3-wire connected camera to an existing 3-wire connected GPS installation, you can splice into its existing constant, ignition, and ground connections, or use a stainless ring terminal to make your own ground connection.
    • We recommend using butt connectors or posit-taps. We do not recommend Add A-Fuse, fuse taps or Scotch lock type connectors for wiring.
  2. Make sure the engine is switched off.
  3. Make sure the camera is plugged into your 3-wire connector.
  4. Find the black wire.
    • Attach it directly to a chassis ground point by splicing directly to a ground lead or by using a poke and wrap method (see below).
  5. Find the red wire.
    • Use the voltmeter to locate a 12-volt battery lead and attach the red wire by splicing directly to the lead or by using a poke and wrap method.
    • If attaching the red wire to a fused lead or using an in-line fuse, check that it is at least 5 amps. Be careful not to confuse a retained accessory power (RAP) line with a true continuous power line (12 volts, always online).
    • Determine a continuous power source by selecting a wire and measuring its DC voltage on a voltmeter. It should show 12 VDC or higher.
  6. Find the white wire.
    • Use the voltmeter to locate a true ignition line and attach the white wire to the line by splicing directly to the lead or by using a poke and wrap method.
      Do not use an inline fuse on this line. Do not use accessory power.
  7. Turn on the ignition.
  8. Wait 5 minutes for the camera to boot up. The red, blue, and green lights will flash in sequence.
  9. You will hear a single beep which indicates your camera is plugged in correctly and receiving power. If the blue and green lights are not solid after 5 minutes, troubleshoot the camera indicator lights.
    Some vehicles may power up the camera before the ignition is turned on.
  10. Skip to Adjust the camera.

Poke and wrap method

Poke___wrap.png

  1. Locate the correct wire.
  2. Strip the insulation from a section of the wire.
  3. Make a hole through the exposed wire.
  4. Insert the cable through the hole.
  5. Wrap the cable tight and insulate with electrical tape.
  6. Place zip ties over the electrical tape on each side of the connection.

Learn more about the poke and wrap method.

Connect to an OBD-II port (cable C)

Connect_to_power.png

  1. Locate your vehicle’s OBD-II port which is usually under the dashboard or beneath the steering wheel column.
  2. Firmly connect cable C to the OBD-II port.
    • If the port is already in use, you will need to install using a passthrough cable. To order a passthrough cable, contact Support.
      OBD-II_Y-cable.png
  3. Turn on the ignition.
  4. Wait 5 minutes for the camera to boot up. The red, blue, and green lights will flash in sequence.
  5. You will hear a single beep which indicates your camera is plugged in correctly and receiving power. If the blue and green lights are not solid after 5 minutes, troubleshoot the camera indicator lights.
    Some vehicles may power up the camera before the ignition is turned on.

Adjust the camera

  1. Move the security cover slightly so that the camera can be adjusted.
    align-the-camera-1a.jpg
  2. Adjust the camera relative to the slope of the vehicle’s windshield.
    align-the-camera-1c.jpg
  3. Insert a new SD card, if you ordered one, by following these steps:
    • Locate the SD card slot which is below the SIM card slot.
    • The camera comes with a SD card inserted. Remove it by pressing down gently on the card once - it will pop out.
    • Insert the new SD card in the camera by pushing it back into the SD slot until it clicks into place.
  4. Replace the security cover.

Find a mounting position

Find_mounting_position.png

  1. Sit in the driver’s seat.
  2. Pull down both sun visors.
  3. Hold the camera in the spot you want to mount it, anywhere within the shaded area of the image above.

When choosing a location, consider the following:

  • The camera must not obstruct the driver's view of the road ahead.
  • Make sure the lens is not obstructed by the sun visors, rear view mirror, or the windshield shaded sun strip. The sun strip obscures the road-facing camera image and is in the position of the vehicle's climate control system. Excess heat can interfere with the camera’s operation.

Do not stick the camera to the windshield until later.

Identify the vehicle

The camera must be assigned to a vehicle so that when the camera detects a harsh driving incident, it can be associated with a particular vehicle.

  • Find the vehicle you want to assign the camera to by searching the vehicle name, vehicle identification number (VIN), vehicle registration number (REG), or electronic serial number (ESN).

Complete the installation

Clean the windshield

Clean_windshield.png

  1. Clean the area on the windshield where the camera will be mounted using the alcohol wipes provided.
  2. Let the windshield dry for 60 seconds and fully dry with a cloth.

Mount the camera

  1. Make sure the windshield temperature is not too hot or cold, recommended between 50°F to 80°F (10-26°C). Otherwise, the mounting pad will not bond correctly to the windshield.
  2. Peel off the protective layer from the mounting pad on the camera.
    stick-to-windshield-2.jpg
  3. Stick the bracket to the windshield and press firmly for 30 seconds.

Tidy away the cables

tidy-away-the-cables.jpg

  1. Hide any cables so they don’t obstruct the driver’s view.
  2. Use the tool provided to tuck the power cable into the headliner and down the A-pillar, without obstructing the airbags.
  3. Hide any cables so they don’t obstruct the driver’s view.
  4. Route the power cable around the side or behind the interior panels, down towards the power source.
  5. Secure any loose cabling to the vehicle and coil using the cable ties provided.
    • Make sure the cables do not interfere with the safe operation of the vehicle.

Tidy away the tools

Make sure a company representative has access to any spare parts and tools, so the camera can be adjusted in future.


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