Verify an installation in the Enterprise Installer Portal

This is a printed page that might be out of date. To read the most up-to-date help content, visit https://device-help.verizonconnect.com.
  1. Sign in to the Installer Portal.
  2. Select Install Device.
    Installer_Portal_Install_Device.png
  3. Enter the Customer Name and select Search.
    Installer_Portal_Customer_Name.png
  4. Select Next.
  5. Enter the Vehicle ID and select Search.
    Installer_Portal_Vehicle_ID.png
  6. Select Next.

    • If the device was shipped pre-linked to a VIN, then enter the device ESN, IMEI or MAC ID provided and select Search.
    • Otherwise, enter unlinked then select Search to find the VIN or vehicle alias.

  7. Answer the questions when prompted.
    Installer_Portal_Questions.png
  8. Select Next.
  9. In the Device Menu:
    • Select the device type.
      • XBP-Xirgo, LMU-CalAmp, VT400 and EAT for Verizon Connect devices.
    • Enter the ESN or Serial number
    • The device model auto-selects once the drop down arrow is selected.
    • Select Next
      USE_ME.JPG

  10. Verify that the vehicle information is correct, then select Next.
    Installer_Portal_Verify_Vehicle_Info.png
  11. Answer the questions when prompted.
    Installer_Portal_Diagnostics_Questions.png
  12. Select Install Type from the drop down menu.
  13. Select Next
  14. Verify that the Installation Checklist is complete, then select Link Now.
    Installer_Portal_Verifiy_Checklist.png
  15. The Basic QA dashboard appears green to indicate that GPS location and ignition status test has been passed.
    Installer_Portal_QA_Dashboard.png
  16. Use the Refresh Assessment link to retry any failed tests.
  17. Once you are certain that the device is correctly installed, Select Continue.
    Installer_Portal_QA_Test_Failure_Screen.png
  18. To test Sensor Input Status, select Next.
  19. To view Un-acceptable or Acceptable results, select Expand/Hide Details.
    Installer_Portal_QA_Summary.png
  20. To retry any failed tests, select Redo QA.
    Installer_Portal_Retry_QA.png
  21. To complete and finalize QA results, select Next.
    Installer_Portal_QA_Success.png
  22. Upload any notes and images in the summary screen, you can also run an Ad Hoc QA from this screen.
    Installer_Portal_QA_Notes.png

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