Verify an installation in the Enterprise Installer Portal (Fleet)

This is a printed page that might be out of date. To read the most up-to-date help content, visit https://device-help.verizonconnect.com.
  1. Sign in to the Installer Portal.

  2. Select Install Device.

    Installer_Portal_Install_Device.png
  3. Enter the Customer Name and select Search.

    Installer_Portal_Customer_Name.png
  4. Select Next.

  5. Enter the Vehicle ID and select Search.

    Installer_Portal_Vehicle_ID.png
  6. Select Next.

    • If the device was shipped pre-linked to a VIN, then enter the device ESN, IMEI or MAC ID provided and select Search.

    • Otherwise, enter unlinked then select Search to find the VIN or vehicle alias.

  7. Answer the questions when prompted.

    Installer_Portal_Questions.png
  8. Select Next.

  9. In the Device Menu:

    • Select the device type.

      • XBP-Xirgo, LMU-CalAmp, VT400, and EAT for Verizon Connect devices.

    • Enter the ESN or Serial number .

    • The device model auto-selects once the drop-down arrow is selected.

    • Select Next

      USE_ME.JPG
  10. Verify that the vehicle information is correct, then select Next.

    Installer_Portal_Verify_Vehicle_Info.png
  11. Answer the questions when prompted.

    Installer_Portal_Diagnostics_Questions.png
  12. Select Install Type from the drop-down menu.

  13. Select Next.

  14. Verify that the Installation Checklist is complete, then select Link Now.

    Installer_Portal_Verifiy_Checklist.png
  15. The Basic QA dashboard appears green to indicate that GPS location and ignition status test has been passed.

    Installer_Portal_QA_Dashboard.png
    • Use the Refresh Assessment link to retry any failed tests.

    1. Once you are certain that the device is correctly installed, Select Continue.

      Installer_Portal_QA_Test_Failure_Screen.png
    2. To test Sensor Input Status, select Next.

    3. To view Un-acceptable or Acceptable results, select Expand/Hide Details.

      Installer_Portal_QA_Summary.png
    4. To retry any failed tests, select Redo QA.

      Installer_Portal_Retry_QA.png
    5. To complete and finalize QA results, select Next.

      Installer_Portal_QA_Success.png
    6. Upload any notes and images in the summary screen, you can also run an Ad Hoc QA from this screen.

      Installer_Portal_QA_Notes.png

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