Installation guide: CalAmp 36xx with powered Y-cable | 6 or 9 pin (Reveal and Fleet)

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Skill level: Intermediate

Installers must be able to remove dash panels and instrument clusters, and mount and secure devices safely.

Time required: 15-30 minutes.

Configuration file updates
1. Installation technicians must call Support to enable all installed accessory hardware, and apply its parameter settings. For example, a Driver ID and buzzer must be enabled along with parameter settings for the buzzer's grace period and time out settings by calling Support.
2. The configuration file must also be updated to enable white wire ignition detection if a 3-wire (hardwired) power connection is used.

This article outlines how to install a CalAmp 36xx series device using a powered 6-pin or 9-pin cable.

In this guide:

Preparing for installation
Get your fleet ready
Gather your tools and supplies
Installing the device
Step 1: Locate the vehicle’s data link connector port
     Step 2. Choose where to mount the device
     Step 3. Record the device and vehicle information
     Step 4. Connect the CalAmp adapter to the powered Y-cable
     Step 5. Remove the vehicle’s data link connector
     Step 6. Mount the replacement data link connector
     Step 7. Connect the vehicle’s data link connector to the powered Y-cable
     Step 8. Route the Y-cable to the device
     Step 9. (Optional) Connect the I/O accessory and and sensor input harness
     Step 10. Connect the cables to the device
     Step 11. Use the LED lights to identify device status
     Step 12. Mount the device
     Step 13. Link the device and verify operation
     Contacting support
     Disclaimer

Preparing for installation

Before you install the device, there are a few things that you need to do to ensure a smooth process.

Check the kit contents

You should receive the following:

CalAmp 36XX, (mounting cradle optional)
Two part Universal 6-pin or 9-pin Y-cable
I/O harness (optional)

Identify the cable parts

The cable comes in two parts to be assembled: a powered Y-cable, and an adapter for the CalAmp device.

Powered Y-cable

(A) Universal connector (female)
(B) Connector for replacement data link port
(C) Connector for vehicle's bypass data link port

CalAmp adapter

(A) Connector for CalAmp device
(B) Universal connector (male)

Get your fleet ready

We recommend installing the device outdoors in an area with good network coverage.

Gather the vehicle information

To complete the setup you need to enter the following information for each vehicle:

Vehicle ID name - assign a name that makes it easily identifiable on your vehicle list and maps.
Vehicle license plate state and number
Year, make and model of vehicle
Current odometer reading

Gather your tools and supplies

Dash panel removal tools (plastic preferred)
Cordless drill
Sockets and bits (standard/metric)
Work light
Extra 8"-14" inch zip ties

Installations requiring sensor input connections may require these additional items.

Digital multimeter
Wire stripping and crimping tools
18ga heat shrink ring terminals and butt connectors
Mini-torch
5 point SPDT automotive relay (Fleet)

Installing the device

Step 1: Locate the vehicle’s data link connector port

Locate the vehicle’s data link connector port by inspecting the following locations (in this order):

Under the dashboard
Beneath the steering wheel column
Each area indicated in the image below

If you cannot locate the vehicle’s data link connector port, check the vehicle owner’s manual.

Step 2. Choose where to mount the device

The Y-cable must be routed to the device's mounting location. Choose a location with enough passage to route the cable.

Mount the device per the guidelines below.

Label side up
Concealed from the driver’s view
High in the dash for the best signal
With a clear line of sight out of the vehicle
Do not mount the device directly beneath metal plates or close to radios. Doing so may affect the signal quality.

Step 3. Record the device ESN

Record the device's Equipment Serial Number (ESN) before beginning installation along with the vehicle information You will need it later to link and verify the installation.

Step 4. Connect the CalAmp adapter to the powered Y-cable

Plug the universal CalAmp adapter end into the universal connector on the powered Y-cable.

Step 5. Remove the vehicle’s data link connector

Remove the vehicle’s data link connector.

Step 6. Mount the replacement data link connector

Mount the replacement data link connector in the location from where you removed the vehicle’s data link connector.

Route the cable to ensure it is clear of any moving parts.

Step 7. Connect the vehicle’s data link connector to the powered Y-cable

Plug the vehicle’s data link connector into the powered Y-cable’s bypass connector.
Twist the Y-cable’s sleeve to lock the connection, the connection will click when it locks.

Step 8. Route the Y-cable to the device

Always secure the device and cabling so that they do not interfere with the driver or normal operation of the vehicle.

Route the 16-pin Y-cable end to where you plan to secure the device.

Coil any excess cable length, and secure it using zip ties. Pay special attention to pedals, steering shafts and telescoping steering wheels and shift levers.

Step 9. (Optional) Connect the I/O accessory and and sensor input harness.

Refer to the information provided in the CalAmp 36xx I/O Accessory Harness descriptions and wiring diagram article to complete accessory and sensor input installations. Continue to Step 10 once you have made any necessary connections.

Step 10. Connect the cables to the device

Plug the Y-cable's 16-pin connector into the 16-pin port on the CalAmp 3640.
(Optional) Plug the I/O harness's 24-pin connector into the 24-pin port on the CalAmp 3640.

Step 11. Use the LED lights to identify device status

The Reveal and Fleet implementations of the LED light pattern are significantly different.

For detailed information, please review the CalAmp 36xx LED indicator light patterns article.

The Reveal blink pattern provides more granular detail for the number of GPS satellites, cell signal, ignition info and ECM diagnostic connection data.

The Fleet LED blink pattern provides fewer details, but is easier to remember. The green and amber LED lights will stop blinking and become solid when the device has acquired GPS and cell signal.

Regardless of platform, if the LED's fail to indicate signal lock for cell or GPS signal you may need to move the device to a new mounting spot, or move the vehicle to a location outdoors with nothing overhead limiting signal.

Step 12. Mount the device

Secure the device so that it cannot move. Failure to do so will result in erroneous harsh driving events.

Use zip ties to mount the device to a stable bracket or wire bundle behind the driver's side instrument cluster, center console or knee panel areas.

Step 13. Link the device and verify operation

For Fleet

Verizon Connect Installation Partners - Use the Fleet Hardware Installer app, Installer Portal or call the Fleet Technician Support line at (877) 943-7306 to link devices to vehicles and verify successful installations.

Customers and their internally managed technicians should use the Installer Portal or the customer's Fleet portal steps to link and verify successful installations.

For Reveal

Verizon Connect Installation Partners should use the Reveal Hardware Installer app (RHI) the Reveal Technician Support line at (866) 908-1165 to link devices to vehicles and verify successful installations.

Customers and their internally managed technicians should the Reveal portal to link and verify successful installations. Learn how to Verify an installation in Reveal.

Note: If you are replacing or swapping a vehicle tracker, complete the swap in Reveal first. This merges the data from your old tracker with the new tracker so you have one continuous history for the vehicle. Learn more about swapping a vehicle in Reveal.

Disclaimer

Verizon Connect shall have no liability whatsoever for any damages that arise from, or are connected with, your use of our services, including the GPS tracking hardware and dash cams, in a manner contrary to the(se) instructions or in violation of law and/or our agreement. Tracking hardware connected to the diagnostic port in any vehicle that has third-party devices also connected to the diagnostic port can cause interference or loss of functionality of the third-party device. These third-party devices include, but are not limited to, wheelchair lifts, lifesaving equipment, emergency lighting, and radar guns. If such a conflict exists, contact Verizon Connect support to have the tracking hardware configured to support the third-party device. Failure to do so relieves Verizon Connect of all liability for damages that arise from or are connected with your use of the devices. Installed devices may only be removed and transferred to another vehicle if the second vehicle has been tested for compatibility, as per the(se) instructions. Transfers between vehicles which do not follow the(se) instructions will void any and all warranties from Verizon Connect, and relieve Verizon Connect of all liability for damages that arise from or are connected with your use of the devices.