Installation guide: CalAmp TTU 28XX on Fleet
Skill level: Expert
The installer can identify and connect to common engine and electrical systems on vehicles and assets; such as control modules, sensors, trigger wires, alternators, starters, and solenoids. The installer can use pull-up and pull-down resistors, relays, and diodes.
Estimated time for install: 15-30 minutes
This article outlines how to install all CalAmp 28XX series powered asset trackers.
It covers:
Before you install the device, there are a few things that you need to do to ensure a smooth installation process.
We recommend installing the device outdoors in an area with good network coverage.
Depending on your vehicle type, you might need some of the following tools:
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Dash panel removal tools
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Wire stripping tools
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Digital voltmeter
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Cordless drill
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General purpose screwdriver bit set
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Sockets (standard/metric)
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Work light
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Electrical tape - Super 33 grade or better
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Extra zip ties
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Extra self-tapping screws
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Extra heat shrink ring terminals, butt connectors, and a mini-torch
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Add-A-Circuit fuse adapters
The device has a multi conductor cable with bare ends.
The vehicle tracker is equipped with two Status LEDs, one for GPS and one for COM (wireless network):
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C: GPS LED (Green)
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D: COM LED (Amber)
The device must be mounted:
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In an area that’s clear of moving parts.
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With a clear view of the sky.
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Ensure any holes made to pass cable are properly insulated.
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It is recommended to run a bead of silicone at the base of the device when exposed to the elements.
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Do not place directly under metal.
Warning
Always get permission before you drill, and look to make sure you will not damage any adjacent equipment or OSHA required certified ROPS structures. Refer to the ROPS identification help article for more information about identifying ROPS structures.
Depending on where the device is to be mounted, you may use the provided screws or the bolts with lock nuts and washers to mount the device. If using the screws or bolts, pre-drilling the holes may make the task easier. Based on the application, zip ties VHB tape may also be used to mount the device.
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If you are unable to determine what parts makeup the manufacturer defined ROPS structure reasonable efforts should always be made to mount devices in locations where the device can be secured using zip ties and VHB tape.
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Use at least two 1" wide strips of VHB tape placed down the full length of the edges of the asset tracker's longest side.
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Record the device ESN. You need this along with the vehicle details, to verify the installation.
The ESN label is on the bottom of the device.
Caution
DO NOT connect the power harness to the vehicle tracker at this time.
Using the asset tracker with an asset which has an ignition source requires 3 connections: GROUND, IGNITION, and POWER.
Using it with an asset with no ignition source requires only 2: POWER and GROUND. In these cases, you can ignore step 3.
1. Connect the ground line wire (black) to the body or frame of the asset, for example the chassis.
2. Use a ring terminal to terminate the ground wire to the chassis with a self-tapping screw or a factory bolt.
3. Connect the ignition input wire (white) to an ignition source that will only receive power when the ignition is ON.
5. Connect the power input wire (red) to a battery source where there is constant power, even when the ignition is OFF.
6. Connect directly to the asset battery terminal or as close to it as possible. This connection point should be fuse protected to not more than 5 amps.
To determine a true ignition power source:
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Select a wire.
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With the engine OFF, use a voltmeter to measure the DC voltage on the wire. It should show 0 volts.
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Turn the key to the Accessory position. The voltage should still show 0 volts.
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Turn the key to the On/Run position. The voltmeter should show 12 volts.
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Crank the motor and make sure that the voltage does not drop below 9 volts.
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While the asset is running, confirm that the voltage on the same wire is 12 volts or higher.
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Turn the asset’s engine OFF and confirm that the voltage on the same wire is 0 volts.
Note
Tip: If the voltage does not display as indicated here, you are not testing a true ignition wire.
If the installation requires extending the harness’ ignition wire outside the cab and directly to an alternator or solenoid, protect the wire and connection using a heat shrink ring terminal, dielectric grease, and wire loom along with a weatherproof fuse holder, and fuse of 3-5 amps.
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The temp probe wire (white / blue) should be connected to the blue wire from the probe.
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The brown wire from the probe should be terminated to a ground common to the device.
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The Ignition wire should be terminated to a Refer on/off source.
If you’re a Reveal customer, verify your installation in Reveal.
If you’re a professional installer using Reveal, use the Reveal Hardware Installer app.
If you’re installing a device in Fleet, use the Fleet Installer Portal.
You can contact Verizon Connect Support using the following channels:
Fleet Support: # 877.943.7306
Fleet Govt Support: # 800.906.9316 (Verizon Connect installation partners only)
Networkfleet Support: # 866.227.7323
Fleet Support: support@verizonconnect.com
Fleet Govt Support: fleet.govt@verizonconnect.com (Verizon Connect installation partners only)
Networkfleet Support: nwfsupport@verizonconnect.com
In accord with the terms and conditions of the Master Technology and Subscription Services Agreement between you and Verizon Connect, Verizon Connect shall not be responsible for any loss or damage whatsoever in connection with the self-installation of equipment, including without limitation, if equipment or services are not able to properly function, unless such damages have been caused by the negligent act or omission of Verizon Connect. Tracking hardware connected to the diagnostic port in vehicles that have third-party devices present can cause the third-party device or vehicle to lose functionality. These third-party devices include, but are not limited to, wheelchair lifts, idle control modules and PTOs. If such a conflict exists, contact Verizon Connect support to have the tracking hardware configured to support the third-party device. Failure to do so relieves Verizon Connect of all liability for damages that arise from or are connected with your use of the devices. Installed devices may only be removed and transferred to another vehicle if the second has been tested for compatibility, as per the(se) instructions. Transfers between vehicles which do not follow the(se) instructions will void any and all warranties from Verizon Connect, and relieve Verizon Connect of all liability for damages that arise from or are connected with your use of the devices.